FAQ
Frequently asked questions
Do you offer FREE shipping?
Yes, we offer FREE shipping on all orders.
How long does shipping take?
Orders are typically processed within 1–4 business days. Estimated delivery time is 7–14 business days, depending on your location.
Will I receive tracking information?
Yes. Once your order has been shipped, you will receive a confirmation email with tracking details.
What should I do if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery with photos of the issue. We will review your request and make it right.
How can I contact you?
You can reach us anytime at info@filioco.com. We aim to respond within 24–48 business hours.